Cristina Hernandez founded Mindata in 2018 around an idea that cuts against much of the usual talk about digital transformation: the real problem large companies face is not a lack of technology, but the complexity of their own organizations. Less than a decade later, the consultancy she leads operates in more than 25 countries, growth that was not built by opening offices one by one but by following clients wherever they needed her.
Her thinking rests on a distinction between what is difficult and what is complex. The first, she argues, gets solved with technical knowledge. The second requires orchestrating people, processes and systems that do not always move at the same pace, and that is where most large companies get stuck, even when they have generous technology budgets. For Hernandez, technology should simplify that complexity, not add another layer on top of it.
Before founding Mindata, her career moved between the public and private sectors, a mix she says taught her that transforming an organization means managing people, changing processes and sustaining a long term vision, not just installing new tools. That experience also led her to build Mindata from the start around a distributed work model, something the pandemic did not create but simply accelerated, allowing the firm to serve clients in other countries without relying on physical offices.

